Associate Quality Designer - Madden 21/22

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My Ownership

On Madden 21 and 22, my responsibility was to ensure a high quality game was delivered to the players, while keeping their best interests in mind in my respective area of the game: Core UI.

The responsibility of an AQD on the day to day is to assess the quality of the game being delivered, and provide that feedback to the design team so we can collaborate on how best to improve the player experience. This also includes competitive analyses of other games in the sports simulation genre, as well as more general comparisons to games considered to be of the highest caliber.

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Data Driven Quality

To ensure the vast player base is always engaged with the content they see in a game as large Madden, design decisions have to be driven by solid data.

I lead the data driven design charge in one of our new features, Next Gen Stats replays, to ensure that players are always getting the replays they want without taking away too much from the gameplay. We want to celebrate the player’s success without frustrating them with the need to skip through unwanted replays.

My role in this was pushing for telemetry to be implemented to capture when players skip replays, which replays they are skipping, when are they skipping them, etc… All with the goal towards designing a more intuitive and enjoyable experience for our players.

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Navigating the labyrinth

Madden is a game of near infinite menu flows, or at least it seems that way. On the daily, I play through the game documenting any clumsy navigation that would hinder user flow-states. My target and goal is to make menu navigation, popup interaction, and any other interface as intuitive as possible. The sheer repetition of how often I play Madden shines light at the pain points in our flows, allowing us to fix them before the end user even knows they existed in the first place.

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